Privacy Policy
Your privacy is important to us. This policy explains how Intellivron collects, uses, and protects your personal information.
Last Updated: April 16, 2026
Intellivron ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website intellivron.com and use our software development services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Table of Contents
1. Information We Collect
We collect the following types of information when you use our website and services:
a) Personal Information
- Full Name
- Email Address
- Phone Number
- Company/Organization Name
- Billing Address (Street, City, State, PIN Code, Country)
- Project requirements and descriptions provided by you
b) Payment Information
- Payment transactions are processed securely through CCAvenue, our authorized payment gateway partner.
- We do not store your credit card, debit card, or net banking credentials on our servers.
- CCAvenue processes your payment details in compliance with PCI-DSS (Payment Card Industry Data Security Standard).
c) Automatically Collected Information
- IP Address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website URL
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your service orders
- To process payments through CCAvenue payment gateway
- To communicate with you regarding your projects, orders, and support requests
- To send invoices, receipts, and order confirmations
- To improve our website functionality and user experience
- To comply with legal obligations and regulatory requirements
- To prevent fraud and ensure the security of transactions
- To send promotional communications (only with your explicit consent)
4. Data Sharing and Third-Party Services
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- CCAvenue (Payment Gateway): Your billing details and order information are shared with CCAvenue for secure payment processing. CCAvenue's use of your data is governed by their own privacy policy.
- Vercel (Hosting & Analytics): Our website is hosted on Vercel, which may collect anonymized usage data for performance analytics.
- Legal Authorities: We may disclose your information if required by law, court order, or government regulation, including compliance with the Information Technology Act, 2000 and RBI guidelines.
- Service Providers: We may engage trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure payment processing through PCI-DSS compliant CCAvenue gateway
- Regular security audits and vulnerability assessments
- Access controls to limit employee access to personal data
- Secure data storage practices following industry standards
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but take all reasonable measures to protect your data.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
Transaction records and invoices are retained for a minimum of 8 years as required under Indian tax and accounting regulations.
7. Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
- Right to Withdraw Consent: Withdraw your consent for marketing communications at any time
- Right to Grievance Redressal: Lodge a complaint with the Grievance Officer regarding any privacy concerns
To exercise any of these rights, please contact us at the details provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Sangli, Maharashtra, India.
11. Contact Us / Grievance Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Grievance Officer:
We will acknowledge your request within 48 hours and endeavour to resolve any grievance within 30 days of receipt.